Call for Submissions: Dealing with Difficult Clients & Cases

Have you ever represented a client you truly disliked? We want your best tips & techniques for dealing with difficult clients.

By Diana Shepherd, CDFA®Updated: July 09, 2021

Have you ever represented a client you truly disliked? We’re looking for your best tips & techniques for dealing with difficult clients.

What do you do when the client you most dislike is seated on your side of the table? Have you ever taken on a client you came to detest? How did you handle that person and/or situation?

Family Lawyer Magazine is looking for your best tips and techniques for dealing with difficult clients and cases.

So – how do you stay calm, cool, and collected when an angry client is blaming you for something beyond your control?

What if it escalates to the point where an extremely high-net-worth client – one who represents considerable revenue to your firm – loses control and is yelling insults or threats at you?

Is it possible to avoid taking on difficult clients in the first place – without sacrificing a big chunk of your firm’s revenues?

If all else fails, how do you fire a Narcissistic “Captain of Industry” without having them “burn it down” as they leave?

Get Media Exposure: Dealing with Difficult Clients & Cases

Family Lawyer Magazine is calling for submissions of quick tips as well as 500- to 1,200-word articles with your best advice and techniques for dealing with difficult clients and cases.

Articles of 500-words+ will receive a byline as well as a 40-word bio plus a do-follow link to your firm’s website at the end of your article.

We’re looking for the top “Difficult Client Whisperers” in the family law arena to share some of their secrets with us. If this describes you, please send an email to Editors@FamilyLawyerMagazine.com attaching your contribution or telling us what you’d like to write about, or fill out the form at the bottom of this page.

Deadline: June 30, 2021

Potential Topics for Your Tips

Speaking from your own experience – or that of a mentor or other professional you admire – what advice do you have for dealing with difficult clients and cases, including:

extremely demanding or disrespectful clients
spiteful or vengeful clients
fundamentally unlikeable clients
unethical clients
those you discover to be habitual liars
those you believe have committed marital fraud
classic Narcissists or those with Borderline Personality Disorder
high conflict divorce cases
difficult custody cases: perhaps including international or interstate issues
very high-asset and/or high-income cases
cases where your client views achieving anything less than 100% of their demands as a failure on your part
judges who are clearly biased against your client because of race, religion, gender, or sexuality
how to avoid taking on clients who will never be happy with their settlement – even when it is actually biased in their favor.

All articles conforming to our Guidelines will appear on this website, and some may be selected to run in the next issue of Family Lawyer Magazine.

Send Us Your Advice on Dealing with Difficult Clients

Please take a moment to fill out this short form and click “submit” to send it straight to our Editors.

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Published on: March 26, 2021

About the Author

Diana Shepherd, CDFA®

Diana Shepherd has over 30 years of experience as a marketing, branding, SEO, copywriting, editing, and publishing expert. As Content Director for Family Lawyer Magazine, Divorce Magazine, and Divorce Marketing Group, she oversees all corporate content development and frequently creates SEO-friendly videos, podcasts, and copy for family law and financial firms. The Co-Founder of Divorce Magazine and Divorce Marketing Group, Diana is an award-winning editor, published author, and a nationally recognized expert on divorce, remarriage, finance, and stepfamily issues. She has written hundreds of articles geared towards both family law professionals and divorcing people, and she has both performed and taught on-page SEO for 20+ years. Diana spent eight years as the Marketing Director for the Institute for Divorce Financial Analysts® (IDFA®), and she has been a Certified Divorce Financial Analyst® since 2006. While at IDFA, she wrote, designed, and published The IDFA Marketing Guide, and she also created seminars for CDFA professionals to present to family lawyers (approved for CLE), as well as to separated and divorcing individuals. She has represented both DMG and IDFA at industry conferences and events across North America, and she has given marketing as well as divorce financial seminars at many of those conferences.